Log Book Entry No.82

Created: 02 Jul 2012 19:40:58

Last Revised: 02 Jul 2012 19:40:58

TomCraneAdmin

Printer maintenance, I hope I'm getting close now...

CUPS

The cups server runs on server2.

Firmware updating

lj6 Lexmark T650dtn

The printer was choking on certain jobs, generating a front panel error code "900.43 Firmware Error". Contacted Servo for advice, call ref. SY089481, contact "Craig". See above for contact details. Lexmark's support page (http://support.lexmark.com) reports the latest firmware provides a fix. The current firmware is;

Loader = LR.JP.P311e2-0
Kernel = FPR.APS.F267c2-0
Base = LR.JP.P311e2-0
Network = NR.APS.N447b2-0
Network Drvr = LR.JP.P311e2-0
Engine = AR.JP.E114-0

Downloaded the firmware update t65x.zip, Access Code "t65x". Unzipped & ran the loader application Lexmark_T650_T652_Firmware_Update_Utility_P510_E217.exe but it could not find the printer over the network. Tried on Windows 7 and Windows XP (VMs) w/o success. Instead the firmware update was performed via the printer's web interface as follows (copy&pasted from the t65x.zip readme file);

To update the printer's firmware, perform the follow steps:
1. Confirm the printer displays Ready.
2. On a computer attached to a network, open a Web browser.
3. Enter the printers IP address in the Web browsers address bar.
4. Press Enter. The printer's homepage opens.
5. Click Settings. The settings page opens.
6. Click the Update Firmware link. The update firmware page opens.
7. Click the Browse button. A file browser will open.
8. Browse to T65x_LRJPa_P510_E217.fls.
9. Click Open.
10. Click Submit. Various status and progress messages will appear on the operator panel. The printer will
reboot. The webpage will post File Transfer Complete. The HTTP session will terminate.
Warning: Do not turn the printer off until the update is complete. When the firmware update is completed,
the printer will automatically reboot and return to a Ready state.

Note: The flashing/updating process is very slow, taking > 1hour. The updated firmware is now;

Loader = LR.JP.P510-0
Kernel = FPR.APS.F348-0
Base = LR.JP.P510-0
Network = NR.APS.N528-0
Network Drvr = LR.JP.P510-0
Engine = AR.JP.E217-0

Unfortunately the crashing jobs still crash the machine after the update

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